Shipping policy

We know that once you've ordered your new golf gear, you want it as quickly as possible.

At Golf 360, our team works hard to process and dispatch orders promptly, so you can get your new equipment in your hands and out on the course sooner. As soon as your order has been dispatched, you'll automatically receive an email with your tracking details so you can follow your parcel every step of the way.

We proudly use New Zealand Couriers to deliver orders throughout New Zealand.

Shipping Costs

FREE shipping on orders $150 or more (excluding oversized items).

Orders under $150 are charged:

  • North Island: $11.50

  • South Island: $15.00

Oversized Items

The following items incur a $20 oversized freight charge due to their size:

  • Golf Bags

  • Golf Trundlers

  • Golf Package Sets

  • Golf Travel Covers

These products require larger packaging and specialised handling to help ensure they arrive safely.

Delivery Time

Most orders are delivered within 1–3 working days (Monday to Friday).

Our team processes orders as quickly as possible and, in most cases, your order will be on its way shortly after it's placed.

While delays are uncommon, if an item is temporarily unavailable we'll contact you promptly with an update and an estimated delivery timeframe.

In Stock Means Ready To Order

If you're able to add an item to your cart, it's almost always available and ready to ship.

Although very occasional stock discrepancies can occur, they're rare. If this happens, we'll contact you as soon as possible to explain the situation and discuss the best solution.

Order Tracking

As soon as your order leaves Golf 360, you'll automatically receive an email containing your New Zealand Couriers tracking number.

You'll be able to track your parcel online from dispatch through to delivery.

Delivery Address

To help ensure your parcel arrives safely, we require a physical delivery address.

Unfortunately, we're unable to deliver to P.O. Boxes.

As deliveries generally require a signature, we recommend choosing an address where someone will be available to receive your parcel during business hours.

Click & Collect

If you're based in the Bay of Plenty, you're welcome to collect your order from our Mount Maunganui store.

Most Click & Collect orders are ready within 4 hours during our normal business hours.

Simply choose Click & Collect during checkout, and we'll let you know as soon as your order is ready.

Why Golfers Choose Golf 360

✓ PGA Professional Expertise

✓ Fast Nationwide Shipping

✓ Genuine NZ Authorised Retailer

✓ Retail • Coaching • Club Fitting

✓ Trusted by Golfers Across New Zealand

Frequently Asked Questions

How long will my order take to arrive?

Most orders arrive within 1–3 working days, depending on your location within New Zealand.

Which courier do you use?

We ship all online orders with New Zealand Couriers, providing reliable nationwide delivery and full parcel tracking.

Will I receive tracking information?

Yes. You'll automatically receive an email with your tracking number as soon as your order has been been dispatched.

Is everything on your website in stock?

If you can add an item to your cart, it's almost always in stock and ready to be processed. In the rare event of a stock discrepancy, we'll contact you straight away with an update.

Can I ship to a P.O. Box?

No. We require a physical delivery address for all deliveries.

Can I collect my order instead?

Absolutely. Simply select Click & Collect during checkout if you'd like to collect your order from our Mount Maunganui store.

Need a Hand?

If you have any questions about shipping, your order or one of our products, we're always happy to help.

Whether you're checking stock, choosing the right golf club or simply want an update on your delivery, our team is only a phone call or email away.

At Golf 360, we pride ourselves on providing genuine advice, fast service and making online shopping as easy as possible. If there's anything we can do to help, please don't hesitate to get in touch.